What distinguishes accountability from responsibility in property management?

The correct answer highlights the distinction between accountability and responsibility within the context of property management. Accountability is characterized by being established in writing, which often includes documented policies, procedures, and formal agreements outlining specific obligations and expectations. This written aspect provides clarity and ensures that all parties involved understand their commitments and the consequences of their actions.

On the other hand, responsibility tends to be more inherent and personal, often stemming from an individual's role or position within an organization. It may not always require formal documentation, as it is typically understood through the expectations of one's job or responsibilities assigned through verbal communication or implicit agreements.

This understanding underscores the importance of documentation in property management, where accountability helps to ensure transparency, compliance, and traceability regarding actions and decisions made in the management of properties.