Which of the following is a component of a property accountability program?

A property accountability program is essential for ensuring that all physical assets are properly managed, tracked, and maintained. One of the key components of such a program is training and record management. This involves educating personnel about the proper procedures for handling and accounting for property, as well as maintaining accurate and up-to-date records of assets.

Training ensures that employees understand their roles in the accountability process, including how to conduct inventory checks, report discrepancies, and follow proper storage and usage protocols. Record management is equally crucial, as it involves keeping comprehensive logs of property details, including acquisition, condition, and location, which facilitates tracking and accountability.

In contrast, while advertising strategies, customer service policies, and sales performance reviews are important for business operations, they do not directly pertain to the management and accountability of property assets. These elements focus more on promotional and customer relations aspects rather than the systematic tracking and accountability that a property management system requires.